Clients

Some of the clients I have worked with include: 

Case Studies and Testimonials

 LEADERSHIP DEVELOPMENT PROGRAM FOR THE QLD LEADERSHIP GROUP

Design and facilitation of a program involving:

  • 360 degree LSI feedback,
  • A series of individual and group coaching sessions in relation to leadership styles,
  • Delivery of leadership workshops focusing on individual and team strengths and future planning

“This work has had a profound impact as individuals and as a team. Swagata’s professionalism and insight encouraged and nurtured the team through the awareness and reflection process while ultimately achieving significant uplift in our leadership goals. Honestly, it has been an absolute privilege to work with such a skilled, insightful and authentic professional. Highly recommended!”

Deborah Dixon, Director Disability, Aged Care and Mental Health – Qld and NT

DESIGN AND FACILITATION OF NATIONAL WORKSHOPS –  EMBRACE MULTICULTURAL MENTAL HEALTH FRAMEWORK

Workshops delivered across Australia both face to face, and later online in response to Covid 19 restrictions.

A wonderful opportunity to work with service providers, funders, commissioning bodies, and  people with lived experience,  to explore opportunities for enhancing service delivery to people from different multicultural communities, through engagement with the Embrace Project and Framework.

“Thank you for such a great morning and for being such a wonderful facilitator. Talking about my personal journey with mental health is not easy, especially in front of a large group of strangers. Despite my nerves, you made me feel comfortable to share my story and actively participate with the crowd. Thank you for giving me the courage to share my voice with such compassion and attentiveness.”

Ali Noura, Consumer Adviser, Mental Health Australia

“Swagata was a very experienced and effective facilitator. She set the tone for the day with a fun and engaging activity, and ensured that all who came participated well”.

Viji -Lived Experience Carer consultant, Mental Health Australia

DESIGN AND FACILITATION OF “WORKING ACROSS CULTURES AND THE NDIS” WORKSHOP SERIES

Design and facilitation of network events  as part of the  “Working across Cultures in the NDIS” project.

Facilitation of a series of network meetings  including small group discussion, presentations and questions to a panel of experts from the community and government sector, including people with lived experience of disabilities.

“Swagata’s considerable skills were demonstrated by keeping the energy up throughout the 3-hour discussions, ensuring everyone had a chance to be heard.

We found Swagata to be reliable, responsive and a pleasure to work with.”

Bernice Murphy, Manager CEH.

DEVELOPMENT OF A SERVICE MODEL FOR THE VICTORIAN DEPARTMENT OF EDUCATION  “ENHANCED MENTAL HEALTH IN SECONDARY SCHOOLS”INITIATIVE.

This initiative was rolled out through headspace national for implementation across the Primary Health Networks.

  • Review of eheadspace and service centre models of service delivery for adaptation into a suitable model for delivery within secondary schools
  • Consultation with stakeholders including eheadspace, PHNs, headspace centres, headspace national, and the Department of Education in relation to implementation of an adapted headspace service models for schools 

 

“Swagata’s dedication to ensuring that the best possible outcomes are achieved for us and our clients is unparalleled. I absolutely recommend her in delivering great results, on time and with the well-being of the end user always in mind”

Steve Leicester, head of eheadspace

WORKFORCE CAPABILITY REVIEW and REVIEW OF WORKFORCE SUPPORT NEEDS

Review of Workforce capability requirements, and related professional development and support needs – particularly in relation to the lived experience workforce.

 “ I have really valued Swagata’s wise counsel as our organisation experiences a period of growth and change and wouldn’t hesitate to work with her again.”

Michelle Blanchard, Deputy CEO

REVIEW OF SERVICE MODEL, REVIEW OF WORKFORCE CAPABILITY AND SUPPORT REQUIREMENTS, IMPLEMENTATION SUPPORT. 

“Swagata’s calm, clear, and reflective approach was exactly what we needed to support our small workforce and plot the path forward in redesigning our service model and gaining a better understanding of our staff capability”  Meredith Carter, Board Chair

WORKFORCE CAPABILITY REVIEW AND DEVELOPMENT OF A CLINICAL CAPABILITY FRAMEWORK – eheadspace

  • Review of Service Delivery model and clinical requirements
  • Review of Workforce profiles and capability requirements
  • Recommendations in relation to equipping the future eheadspace workforce with the skills, knowledge and capability for the future.

 

“Swagata’s ability to work across the organisational development and clinical space was instrumental in facilitating and providing recommendations regarding the development of our Clinical Capability Framework. Her professional and empathetic approach allowed for really engaging consultation sessions” 

Debbie Mann, Executive Director People & Culture, headspace

LEADERSHIP COACHING

FACILITATION OF TEAM BUILDING WORKSHOPS

“I can confidently recommend Swagata’s high quality and professional work. If you chose to work with her, I can say for sure that you are in great safe hands.”

Dorella Mohun, Admin Team Leader, The Queen Elizabeth Centre

REVIEW AND DEVELOPMENT OF AN ORGANISATIONAL PROFESSIONAL DEVELOPMENT FRAMEWORK AND IMPLEMENTATION PLAN

DESIGN AND FACILITATION OF AN ALL OF STAFF PLANNING DAY, AND TEAM BUILDING WORKSHOPS  

“As a facilitator Swagata creates calm and professional spaces that allow participants to take ownership of their contributions and decisions – I feel completely safe and confident in Swagata’s skills to hold process – no matter how complex, large or small”

Anne O’connor – Manager Organisational Development, Foundation House 

“Swagata  has the ability to quickly identify individual strengths and reflect areas needed for personal growth and career development. Whilst Swagata is supportive and an empathic listener she also provides clear direction, tools and strategies to address challenges in a methodical way”.
Helen
Orygen - The National Centre for Excellence in Youth Mental Health
“ Swagata brought a wealth of knowledge to our sessions and demonstrated the expertise to ask the pivotal questions. I found her practice wisdom invaluable ”.
Carolina
cohealth
“Swagata is respectful and professional, tailors sessions to my needs and has assisted me to reflect upon my strengths as well as my areas for improvement. What I find most valuable is that Swagata helps me draw on my strengths and skills as a person and a manager, especially when focussing on and working through the more challenging areas of my skill development. I’d highly recommend Swagata for individual coaching”.
Nathan
headspace national
“Swagata coached me in preparation for an interview. I had been trying to get back into my chosen field for 18 months after taking a 8 year career break to start a family. I had been finding it really tough and felt I kept getting overlooked because of my own lack of confidence in myself and not fully believing in me being the best candidate. Swagata not only provided me with some powerful tools to adjust my mindset but also was able to help me realise my full potential for the role I was interviewing for. I went into the interview full of confidence and walked out feeling a million bucks and knowing I’d done everything in my power to put my best foot forward, something I can quite honestly say I have never felt after any interview I have ever had before. The icing on the cake was, I got the job. I’m so grateful to Swagata in the massive part she played in realigning me with my career goals and path. The skies are no longer the limit, I’m feeling super charged about working with Swagata on expanding my growth even further”.
Michelle
Metro Trains
“We had the pleasure of working closely with Swagata on a range of projects. She has been invaluable in helping us to deliver in highly challenging and fluid environments – where timelines, deliverables and external pressures were extreme”.  
Steve
Head of eheadspace
“Swagata worked with SANE Australia to help us better understand how to support our clinical and non-clinical workforce to be confident in meeting the needs of people affected by complex mental health issues.
Swagata led the team through a considered process to determine how they experienced support in the organisation and how this could be strengthened. The result was that the team felt heard and as a leadership team we received a series of strong, practical recommendations that can be readily implemented.  I have really valued Swagata’s wise counsel as our organisation experiences a period of growth and change and wouldn’t hesitate to work with her again.”
Michelle Blanchard
Deputy CEO, SANE Australia
“In leading a new piece of innovation work that was at a statewide scale Swagata came on as a project consultant and was pivotal in the foundations of the project plan, development of the complex service delivery model, and engaged stakeholders in a clear and considered timeline. Swagata was a great asset to the early stages of this project and brought great writing and documentation skills. Swagata has a diverse continuum of skills from project planning, stakeholder management, risk mitigation planning, service delivery plans, and an incredible understanding of mental health, health, and social policy”.
Kristen Douglas
National Manager & Head of headspace Schools
“Swagata was a very experienced and effective facilitator. She set the tone for the day with a fun and engaging activity, and ensured that all who came participated well”.
Viji
Lived experience carer consultant, Mental Health Australia
“Thank you for such a great morning and for being such a wonderful facilitator. Talking about my personal journey with mental health is not easy, especially in front of a large group of strangers. Despite my nerves, you made me feel comfortable to share my story and actively participate with the crowd. Thank you for giving me the courage to share my voice with such compassion and attentiveness.”
Ali Noura
Consumer Adviser, Mental Health Australia
“Swagata facilitated a number of events for us at Foundation House including: my team (professional development) planning day; a whole of agency staff meeting; focus groups with senior managers; and a professional learning framework as part of a whole of agency review.
As a facilitator Swagata created calm and professional spaces that allowed participants to take ownership of their contributions and decisions. During the whole of agency meeting there was over 100 in the room and Swagata provided the right amount of scaffolding, understanding when to step in and get us moving, and when to step back and hold the space. I felt completely safe and confident in Swagata’s skills to hold process – no matter how complex, large or small”.
Anne O'Connor
Program Leader, Professional and Organisational Development. Victorian Foundation for the Survivors of Torture and Trauma Inc.
“Swagata is able to effectively engage staff in solution focused discussions about complex issues. She is a skilled & knowledgeable clinician which contributes to her ability to engage a varied audience with credibility”.
Manager
National Mental Health Service
“Swagata facilitated a series of network meetings for us last year, as part of our Working across Cultures in the NDIS project. The meetings includes small group discussion, presentations and question to a panel of experts from the community and government sector, including people with lived experience of disabilities.
Swagata’s considerable skills were demonstrated by keeping the energy up throughout the 3-hour discussions, ensuring everyone had a chance to be heard.
We found Swagata to be reliable, responsive and a pleasure to work with.”
Bernice Murphy
Co-manager - Centre for Culture Ethnicity and Health
“I want to express my appreciation for Swagata’s guidance and assistance in helping me with a team building workshop as well as personal coaching. Swagata worked closely with me, providing stable and consistent support. Though there were unexpected obstacles along the way, she continued to work and support me to better understand and support my team.
I can confidently recommend Swagata’s high quality and professional work. If you chose to work with her, I can say for sure that you are in great safe hands.”
Dorella
Executive Assistant to CEO, Board Secretary & Admin Team Leader - The Queen Elizabeth Centre
“Always gives above and beyond the brief – gives so much more additional value than what she is engaged for.”
Nicole Recks
Head of People & Culture at SANE Australia
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